This month, we’re introducing the first in a series of quarterly blog posts that will focus on quality. At Kadan Homecare, quality is our top priority.
Kadan defines superior homecare services with our commitment to customer and employee satisfaction. We survey our clients on a monthly basis using a third party research firm, Home Care Pulse. We consistently receive top marks for client satisfaction:
- 96% of Kadan families say the professionalism of caregivers is one of our strong points.
- 94% of clients give kudos to our caregivers for their compassion.
- The work ethic of our caregivers is also highly rated by Kadan families.
We can’t exceed our clients’ expectations without our outstanding team of caregivers. So, we survey them each month as well to gain insight into what we can do to keep the heart of Kadan homecare happy.
- 95% of Kadan caregivers overwhelmingly recommend Kadan Homecare as an employer.
- 96% of our caregivers highly recommend Kadan’s services to families seeking homecare.
- More than 92% of our caregivers say they feel respected by their supervisor.
There are certainly other homecare providers to choose from, but we’re confident that you won’t find many with our superior track record of quality, experience and client satisfaction and we strive to prove it every day.