Commitment to Quality

survey This month, we’re introducing the first in a series of quarterly blog posts that will focus on quality. At Kadan Homecare, quality is our top priority.

Kadan defines superior homecare services with our commitment to customer and employee satisfaction. We survey our clients on a monthly basis using a third party research firm, Home Care Pulse. We consistently receive top marks for client satisfaction:

96% of Kadan families say the professionalism of caregivers is one of our strong points.
94% of clients give kudos to our caregivers for their compassion.
The work ethic of our caregivers is also highly rated by Kadan families.

We can’t exceed our clients’ expectations without our outstanding team of caregivers. So, we survey them each month as well to gain insight into what we can do to keep the heart of Kadan homecare happy.

95% of Kadan caregivers overwhelmingly recommend Kadan Homecare as an employer.
96% of our caregivers highly recommend Kadan’s services to families seeking homecare.
More than 92% of our caregivers say they feel respected by their supervisor.

There are certainly other homecare providers to choose from, but we’re confident that you won’t find many with our superior track record of quality, experience and client satisfaction and we strive to prove it every day.

Dina Kadan White2021-02-28T13:49:43+00:00August 6th, 2015|

About the Author: Dina Kadan White

As Vice President of Kadan Homecare, White oversees the day-to-to day operations and assists with strategic planning for company. White has worked with Kadan full-time for the past 11 years, although she has been engaged with the family-run firm at some level for most of her adult life. Prior to joining Kadan, White served as Director of Product Development at Equifax and previously was a Marketing Director with Wachovia. These jobs prepared her well for a position where she works for the benefit of all aspects of this highly client-focused agency. White holds a Bachelor’s Degree in Business Management from the Georgia Institute of Technology. She is a member of the National Private Duty Association, a membership organization for firms whose homecare model is to employ, train, monitor and supervise caregivers, create a plan of care for the client and work toward a safe and secure environment for the person at home. White is also a member of the National Association for Home Care and Hospice.