“My name is Cindy Nore, and I wanted to write and thank you, your agency, and especially your wonderful employee Nadine for the excellent care you provided for my mother during the last two weeks of July when she was hospitalized at Gwinnett Medical Center.”
Your agency came very highly recommended from GMC, and we initially asked for someone to stay with Mother for five nights from 9 p.m. until 7 a.m. Nadine was the care giver who came the first five nights, and she was absolutely wonderful. She always arrived early and stayed until I arrived each morning at 7 a.m. My mother adored her and said Nadine was very “sweet and gentle,” which is quite a compliment considering that my mother has pretty high standards about her own care. A number of nurses at GMC told me that Nadine was one of the best caregivers they had seen and were very complimentary about her attentiveness, her diligence in caring for my mom, and her sweet and positive attitude. Nadine would give me a report each morning on how my mom had done during the night, and she seemed truly invested in making sure my mom received the best care possible.
I also wanted to mention how wonderful your nurse Kay was, she spent a solid hour talking with me and my niece Melanie (we are both RN’s too and are basically managing my mom’s care) and was so attentive, concerned, and interested in getting the full picture as far as my mom’s situation in the event that we will need your agency’s assistance again in the future.
To everyone at Kadan Home Care, thank you for being so compassionate, caring, professional, and competent. You are providing an incredibly valuable service to those in need of support during a stressful time, and we will certainly be more than happy to serve as a reference for your agency and especially for Nadine in the future.”